Frequently Asked Questions

A retirement village is a community of homes and facilities designed for over 55’s who are active enough to live independently in their own home. Residents of retirement villages benefit from added security, a community environment and additional features like community facilities and customisable services.

When you leave, you are entitled to a refund on the money you paid for your loan license. The return will vary depending on the property, the length of time that you have resided in the property and the current market factors. This will be outlined in your contract.

We understand that decisions like this take time, and we are with you every step of the way. You can visit any one of our villages as many times as you like, 7 days a week. Do not be afraid to ask as many questions as you feel is necessary to get all of the information you need. Talk with the village manager, the salesperson, other staff and most importantly, speak with other residents.

The village manager is responsible for the day to day operation of the village and is the point of contact for all residents. They will be able to help with any queries or concerns you may have.

Of course! This is your new home. 

We love our furry friends and understand that pets are an important part of our lives. In a lot of our villages, well-mannered pets are very welcome. You can ask your consultant when you enquire at any one of our villages.

The cost of your home is determinable on many different factors, including location of the village, size and type of property, services and facilities available, and market factors.

You are required to “buy into” the village, which is the amount of money you are required to pay the operator of the village in return for a right to reside, which allows you to reside in the home at the retirement village of your choice and enjoy the services and facilities available.

This is a common tenure scheme, and is called a loan/license arrangement. This is quite similar to a lease; however, it is not registered with the Titles Office.

The loan/license arrangement means that you purchase a loan license at the current market value of the home, agreed at the time of acquiring. What you are purchasing is the right to reside and use the home, rather than buying the title of the home. This license then provides you with the right to occupy the home and the right to live in it, and reside in the village community.

You are protected by relevant state legislation.

Our retirement villages are resident funded villages. This means that residents contribute to the costs associated with the day-to-day and ongoing management and maintenance of the village. This is an effective way of ensuring that facilities and services, that would normally be out of reach of most people, are available.

As a resident, you will be required to pay a monthly maintenance fee, which covers the running costs of the village e.g. day-to-day village management and administration, general village maintenance, building insurance, security costs and gardening.

The maintenance fee generally also includes a contribution to a fund that is used for major maintenance and repair of the retirement village’s capital items, ensuring that there are always sufficient funds available to cover repair and maintenance works.

Personal services are available at selected villages, and the charges for services supplied are billed individually, on a user pays basis.

Click here to download the “what are my costs?” flyer or call us on 1300 796 311 to find out more.

The maintenance fee is determined in consultation with the residents and is set annually.

Yes! You are required to pay for the electricity, telephone service and contents insurance for your home.

Choosing to live at one of our Karidis Retirement Villages means you have access to our innovative Retire Assist options. Simple, sensible financial solutions that reduce or eliminate any shortfall in finding the entry fee to one of our villages. We have a broad range of financial support options that have been developed to meet the needs of anyone who wants to move into a retirement lifestyle property. Every family’s financial needs are different.

Please call us today on 1300 796 311 to find out how we can help you. 

Retirement Village legislation regulates the retirement village industry and ensures that residents of retirement villages have rights specifically pertaining to them. Legislation is State enacted and you should discuss with your solicitor the specific provisions applicable in your State. Areas of interest include: regulation of service fees, termination arrangements, methods of dispute resolution and the right to be actively involved in the management of the village. Compliance with legislation is a pre-requisite for accreditation.

Security, companionship, less worry with household maintenance and more time to enjoy leisure pursuits are just some of the many reasons people decide to move to a retirement village. Our retirement villages can offer you all of the above along with a number of services and use of facilities.

Enjoy unlimited access to all communal facilities, including; community centre or clubhouse, pool, landscaped gardens, library, gymnasium, spa, craft/activities rooms, and games rooms. You are able to use the communal facilities as often as you like. Some of our villages also have user paid services such as beauty salons and specialist consulting rooms, e.g. podiatry.